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Two Great Corporate Cultures

Oct 26, 2009 | Blog, Corporate Culture, Customer Service | 0 comments

Most recently I blew off some steam about a problem my wife and I had with Sears, Nordic Track and a third company whose name I don’t even know. Since then, we visited our newly married daughter and new son-in-law in St. Louis this past weekend and they were...

Empowering Your Employees

Sep 30, 2009 | Blog, Corporate Culture, Customer Service, Employee Empowerment | 0 comments

One of the big problems in the world of Customer Service today is that too many companies do not trust their employees to take care of the customers. Since the employees are the ones who deal with the customers, not empowering them is the customer service “kiss...
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Danny is back on the radio!

Catch Danny on the air every Wednesday from 4:30 to 5 PM on 91.9 WITT.

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Danny is back on radio!


Catch Danny on the air every Wednesday from 4:30 to 5 PM on 91.9 WITT.

Danny's Awards

  • Xavier University Outstanding Alumni Leadership Award (1988)
  • Cathedral High School Distinguished Service to the Community (1990)
  • City of Carmel, Range Line Pioneer (1993)
  • Carmel Clay Sertoma Club “Service to Mankind” Award (1993)
  • Cathedral High School “Man of the Year” (1997)
  • State of Indiana Sagamore of the Wabash (2001)
  • Indianapolis Irish Citizen of the Year (2015)

Danny's Views On...

  • Communication
  • Corporate Culture
  • Customer Service
  • Doing the Right Thing
  • Employee Empowerment
  • Leadership
  • Teamwork

About Danny

Danny O’Malia has spent a lifetime in and around the retail grocery business. He began learning about Customer Service from the master, his late father Joe O’Malia, at the age of 8, when Joe owned a small grocery store in Broad Ripple that actually failed. Later he worked part time for his dad at Preston’s at 71st and Keystone and, starting in 1966, at O’Malia’s. Full story

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