Jan 6, 2012 | Blog, Communication, Corporate Culture, Customer Service, Employee Empowerment, Featured |
I received this story from my daughter in St. Louis. It inspired me. As a former teacher and as someone who is still involved in education, this struck a cord. I hope it makes your day as it did mine. One day a teacher asked her students to list the names of the other...
Sep 9, 2010 | Blog, Customer Service, Employee Empowerment, Featured, Video |
Danny O’Malia tells the story of how he learned customer service at his father’s first grocery store back in 1957. If you can not see the embedded video player above please use the following link: Customer Service Lessons – Danny O’Malia,...
Catch Danny on the air every Wednesday from 4:30 to 5 PM on 91.9 WITT.