Do the Right Thing

Danny O’Malia compares doing the right thing vs. doing the wrong thing with examples from Southwest and American Airlines. If you can not see the embedded video player above please use the following link: Do the Right Thing – Danny O’Malia,...

Communication

Danny O’Malia reinforces the best customer is the one you already have. If you can not see the embedded video player above please use the following link: Communication – Danny O’Malia, Indy’s Trusted Servant