Danny O’Malia

Indy’s Trusted Servant

“I learned Customer Service from the age of 8 from the master, my late father, Joe O’Malia. I was CEO of O’Malia Food Markets from 1986 to 2006 and have been delivering Customer Service Training and Keynote Speaking since 2007.”

Click the button below to request Danny for Keynote Speaking or Customer Service Training
Joe O’Malia passed these 11 steps to handling Customer Complaints on to me in 1975 and I practiced them for 31 years at O’Malia Food Market. Now I want to share the 11 steps with you! Just click the Free Download button for immediate access.

Recent Blog Posts

The Value of Long Term Relationships

Two weeks ago, Joe O’Malia’s very first employee at O’Malia Food Markets !1966), who started with Joe at the Preston store at 71st and Keystone (1962) and who has been a part of the O’Malia family ever since, even since his retirement a few years ago, passed away. I...

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INDIANA ORIGINALS on 93.1 Don’t miss my interview on CUSTOMER SERVICE this Sunday, February 28, from 10:45 AM- 10:55 AM on 93.1 WIBC! It’s part of my good friend Terri’s Stacey’s FIRST DAY show (Sundays 10 AM-noon). Joining Terri will be Mel McMahon of INDIANA...

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