Apr 7, 2016 | Blog, Employee Empowerment |
Two weeks ago, Joe O’Malia’s very first employee at O’Malia Food Markets !1966), who started with Joe at the Preston store at 71st and Keystone (1962) and who has been a part of the O’Malia family ever since, even since his retirement a few years ago, passed away. I...
Feb 25, 2016 | Blog, News |
INDIANA ORIGINALS on 93.1 Don’t miss my interview on CUSTOMER SERVICE this Sunday, February 28, from 10:45 AM- 10:55 AM on 93.1 WIBC! It’s part of my good friend Terri’s Stacey’s FIRST DAY show (Sundays 10 AM-noon). Joining Terri will be Mel McMahon of INDIANA...
Feb 3, 2016 | Customer Service |
Guest Post by Neil Richmund This week my wife and I made a trip to Outback Steakhouse to celebrate Australia Day (the Aussie equivalent to the 4th of Julyin the USA and probably somewhat significantly – I am an Aussie). We joined a group of about 35 other...
Jan 25, 2016 | Corporate Culture |
One of the companies I love to tout in my Customer Service Keynotes/ Training is Chick-Fil-A. And Business Insider has just reported on a new service Chick is offering to families with young children. A service that will improve the sit-down experience for ALL...